AlRawi Find App: Privacy Policy
This is a project that helps users to know nearby businesses of their interest, developed by Noord Tech company.
Privacy is taken seriously in this app, and we try to increase it's importance always. First, by not collecting any data that won't be required.
The main purpose of the app can be used without any information from users, and even the rest of the features require a simple account provided by user, and kept in the database, ciphered and safe. The user has all the right to remove/contact us to remove/change any details of their account later.
Permissions requested in the app
The list of permissions required by the app:
| Permission | Why it is required |
|---|---|
| INTERNET | Since our app depends on API connections, we require access to the internet. It's a major requirement for the purpose of the app. |
| LOCATION | Required only when user wants to use the nearby feature. So that users can find the businesses ordered from closest to furthest. |
| CAMERA | Used to scan QR codes for vouchers, gifts and points and, if you manage a store, to take photos of your store. The camera image is processed on your device and is not stored unless you choose to upload a photo. |
| PHOTOS | Used only when you pick a picture yourself: your profile photo or, for store owners, store logo, gallery, offer, menu and product photos. |
If you find any vulnerability or issue that has been mistakingly caused by us, or have any question regarding how the app protectes your privacy, please send us an email, and I will surely try to fix it/help you.
Account data Retreval or Deletion
Of course, we want you to be safe when using our app, therefore we only store the data needed to run the app: the data you provide, technical data such as your push notification token, and the analytics and crash data described above.
However, it might come that you want to check or delete the data you have provided to us, or any other details related to your account, therefore, it's possible to contact us to do this
Please contact us on this email address ([email protected]), and make the title (Account Data Retrieval) or (Account Data Removal), and provide only the email address that you used to register, and we will handle your request wihin 7 days.
Yours sincerely,
Noord Tech
[email protected]
Analytics and crash reports
With your consent (Privacy settings > Analytics) we use Firebase Analytics to count how the app is used: whether a search returned results (a result-count range such as 1-5, never the words you typed), whether a category filter or nearest-first sorting was used, which screen an offer was opened from (home, list, search, push or link), that a points, voucher or gift code was redeemed, that a store was added to or removed from favourites, that a store or offer was shared, and the type of a notification you opened. These events carry no name, e-mail, user id or store or offer id, and the app language is the only user property.
Crash and error reports (Firebase Crashlytics) are sent once you have finished the privacy step; they contain the error type and a cleaned message, a stack trace, the screen name, the endpoint pattern without ids, the HTTP status and the app version, and never tokens, passwords, e-mails, search text or request bodies. Google processes this data as our processor.
Delete or export your account in the app
You can delete your account yourself in the app (Profile > Account > Delete my account) and download a copy of your data (Profile > Account > Export my data). Deleting removes your personal details at once. If you own a store, the paid subscription is cancelled first and the store is moved to the free plan and left without an owner. Data we must keep for legal or accounting reasons, such as invoices, is kept only as long as the law requires. Full steps, including how to ask by e-mail without the app: account deletion page.